Adult counselling provides a confidential, supportive space to explore emotional wellbeing, life challenges, and personal growth while building practical coping skills and insight. People seek counselling for concerns such as stress, anxiety, low mood, grief, and self-confidence, as well as during times of transition including relationship changes, career uncertainty, illness, or major life stages. Counselling can also support behaviour change, emotional regulation, motivation, and healthier routines, alongside improving communication, boundaries, and relationship patterns. For many, it offers an opportunity to clarify values, strengthen resilience, and move toward meaningful, sustainable change.

Phone counselling is a form of therapy where you speak with a professional counsellor via the phone. It provides a convenient and confidential way to receive mental health support from the comfort of your own home.

Yes, phone counselling can be just as effective as in-person sessions. Many clients find it convenient and comfortable.

You can easily book a counselling session through the website. Simply select your preferred time and date, fill in a brief form, and we will confirm your appointment. For phone sessions, you will receive a call from your counsellor at the scheduled time.

During a counselling session, you can expect to discuss your concerns and feelings with a trained professional. The counsellor will listen, ask insightful questions, and help you explore solutions and coping strategies in a supportive and confidential environment.

Yes, your counselling session is confidential. Confidentiality means that the counsellor will keep everything you share in the session private and will not disclose it to anyone without your consent, except in certain legal or ethical situations. All personal information gathered by the counsellor during the provision of the counselling service will remain confidential and secure except when: ​ 1. It is subpoenaed by a court of law 2. Failure to disclose the information would place you and/or another person at risk of harm 3. Your prior approval has been obtained to … a. provide a written report to another professional or agency eg a GP, other health care professional, lawyer or supporting agency such as Workcover or Third Party Insurance agency b. discuss the material with another person eg referring GP, parent, partner or employer.

It’s normal to feel nervous, especially if it’s your first time in counselling. Hopefully you will experience your session as a comfortable and non-judgmental space. You can start by expressing your concerns, and the counsellor will guide you through the process at your own pace.

Each session typically lasts 60 minutes.

Yes, you can schedule recurring sessions based on your preferences. Many clients find that regular sessions are helpful for ongoing support and progress. You can book ahead via the website.

All you need is a quiet and private space where you can talk freely without distractions. You will also need a phone or computer with a reliable connection. You may want to have a pen and paper ready to jot down important points or reflections during your session.

Rebates are currently unavailable.